Privacy Policy

GlobaCargo Logistics LLC ("GlobaCargo," "we," "us," or "our") respects your privacy. This Privacy Policy explains the information we may collect through this website, how we use it, when we may share it, and the choices available to you.

1. OWNER AND DATA CONTROLLER

GlobaCargo Logistics LLC
192 Carrington Ridge Dr.
Lewis Center, OH 43035
Phone: +1 (440) 672-5181
Email: infos@globacargologistics.com

2. TYPES OF DATA WE COLLECT

Depending on how you interact with us, we may collect:

• Contact information such as name, email address, phone number, company name and business address.
• Shipment and freight information such as pickup and delivery locations, dates, equipment, weight, pallets, commodity details and special requirements.
• Carrier or agent information voluntarily submitted for business inquiries, applications or onboarding.
• Communications you send to us, including information in forms, emails and other correspondence.
• Website and technical information such as browser type, device information, IP address, pages visited and basic usage information when available through hosting, security or analytics services.

3. HOW WE USE PERSONAL INFORMATION

We may use information to:

• Respond to inquiries and quote requests.
• Coordinate freight brokerage services and communicate about shipments.
• Evaluate carrier, shipper and agent business relationships.
• Provide customer service and respond to support requests.
• Send requested operational or service communications.
• Send SMS/text messages when you have provided the required consent.
• Maintain website security, prevent abuse and troubleshoot technical issues.
• Improve our website, services and business processes.
• Comply with applicable law, regulations, legal process and legitimate business requirements.

4. LEGAL BASIS AND BUSINESS PURPOSE

Where applicable, we process information because it is necessary to respond to your request, perform or prepare for a business relationship, comply with a legal obligation, protect our legitimate business interests, or because you have provided consent.

5. INFORMATION SHARING

We may share information when reasonably necessary to operate our business, including with transportation providers, technology or website service providers, professional advisers, payment or administrative providers, government authorities when legally required, or another party involved in a business transaction. We do not sell personal information for money.

SMS consent is not shared with third parties or affiliates for their own marketing purposes. If information must be shared to provide a requested freight or business service, it will be limited to the information reasonably necessary for that purpose.

6. SMS / TEXT MESSAGING PRIVACY

If you voluntarily opt in to receive SMS messages from GlobaCargo, your mobile number and SMS consent information are used to send the messages you requested, such as appointment reminders, service communications, quote or account notifications, and other agreed operational messages. Message frequency varies. Message and data rates may apply.

We do not sell or share your SMS opt-in data or consent information with third parties or affiliates for their own marketing purposes. You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information on this page.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies supplied by our hosting, security, analytics or embedded-service providers. These technologies may help the site function, maintain security, understand site usage and improve performance. You can adjust cookie controls through your browser settings where available.

8. DATA SECURITY

We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information we handle. No website, email system or method of electronic transmission can be guaranteed to be completely secure.

9. DATA RETENTION

We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business and transaction records, resolve disputes, enforce agreements, meet legal obligations and protect our legitimate interests.

10. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information. You may also have rights concerning consent or certain forms of marketing communication.

To make a privacy request, contact infos@globacargologistics.com. We may need to verify your identity before completing a request.

11. CHILDREN

This website is intended for business and general audiences and is not directed to children under 13. We do not knowingly request personal information from children.

12. THIRD-PARTY WEBSITES AND SERVICES

This website may contain links to websites or services operated by other parties. Their privacy practices are controlled by their own policies. GlobaCargo is not responsible for the privacy or security practices of third-party websites.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective or update date.

14. CONTACT US

Questions about this Privacy Policy may be sent to infos@globacargologistics.com or GlobaCargo Logistics LLC, 192 Carrington Ridge Dr., Lewis Center, OH 43035.